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Getting the message across
From the moment we get up in the morning to the time we go to bed at night we are bombarded with information. Most of it gets ignored. Some of it gets registered and filed away for future reference....
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Infographics: Turning numbers into action
You will remember from school that ‘a picture is worth a thousand words’. It will come as no surprise, then, to learn that this works with performance information, too. At the basic level, we can use...
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The wonderful world of maturity models
A maturity model is an excellent way of measuring and improving your organisation’s performance. It is also, if I’m being honest, my favourite performance management tool. So here’s my quick guide to...
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How will you use your ‘bonus’ day?
With 2012 being a leap year, tomorrow is 29th February. No news there. But if you think about it, tomorrow is a sort of ‘bonus’ day, one that we wouldn’t usually get. I call it a ‘duck realignment...
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Measurement is good, but measurement plus action is better
Finding ways to measure your organisation’s performance is important. It gives you valuable information on what is happening, what is working and what is not. But measurement is only the first step. It...
View ArticleFrom data to action
I’ve been working with one of my clients recently to help them to put together a strategy and action plan for an area in which they’d like to see some improvement. They knew what they wanted to do, but...
View ArticleMaking better decisions
There are lots of big decisions being taken at the moment. With the world moving at a rapid pace and new challenges arising on an almost daily basis, we need to move quickly and decisively if we’re to...
View ArticleStaying in the know
It’s always important to know what’s going on. The news from home and abroad affects the decisions we make on a day-to-day basis. And longer-term national and global trends influence both our...
View ArticleReading time
I wrote a while back about how I stay up to date with the news and current affairs. But just keeping track of the headlines isn’t enough. I need also to know what’s going on with the latest management...
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